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Discover

Online Requests

Time Saving
  • Create online requests in a few clicks (contact details pre-filled)
  • Avoid errors with variant filtered on P/N
  • Add additional information (documents, technician requested, SBH® coverage…) 
Track your asset
  • Get live status at each step of the process (repair ongoing, shipment preparation…)
Information shared in real-time
  • With your dedicated CSR or with your colleagues
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Customer Process


  • Log-on to your Customer Portal 
  • Choose your request type in one click 
  • Create your request & add documents (PO, logcard)
  • Track your MRO asset status in your dashboard 

More information ?

Download customer documents

Find your Services on the EngineLife® Customer Portal

An ecosystem of Services accessible 24/7/365

© 2020 Products & Services promotion. Safran Helicopter Engines